Shipping Policy

1. Dispatch location

Orders are typically dispatched from our Indore warehouse / office at LG 1, Samyak Park, Nehru Pk Rd, Nehru Park 2, Dhenu Market, Indore, Madhya Pradesh 452003, unless we confirm a different source location on the invoice.

2. Processing time

In-stock items are usually processed within 1–3 working days after payment or credit approval, whichever applies.

Made-to-order, imported, or back-ordered items follow the lead time mentioned on the quotation. Working days exclude Sundays and public holidays.

3. Shipping method and charges

We ship through reputed courier or transport partners. Freight may be prepaid, to-pay, or included in the invoice as agreed at the time of order.

Any octroi, municipal, handling or re-delivery charges levied by the carrier or local authority are payable by the consignee unless agreed otherwise.

4. Delivery

Please provide a complete delivery address, GST details and a reachable contact number. Incorrect or incomplete details can delay delivery.

Risk in the goods passes when the consignment is handed to the carrier, except where we have expressly agreed door delivery with transit insurance.

5. Inspection on receipt

Please inspect outer packing at the time of delivery. Note any visible damage on the transporter’s POD / receipt and inform us within 24 hours with photos.

Concealed damage must be reported within 48 hours of delivery. Claims without timely intimation and supporting photos may not be accepted.

6. Delays

Transit times are estimates. Delays due to weather, strikes, transporter issues, check-posts or force majeure are outside our control.

For dispatch status, contact sales@technovision24.com with your invoice or order number.